AI Customer Agent for Qatar Businesses

Automate 85% of customer inquiries across WhatsApp, Instagram DMs, and your website — 24/7 in Arabic and English.

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MeandRobo's AI Customer Agent handles customer conversations across WhatsApp, social media DMs, and website chat — 24/7 in both Arabic and English. It integrates with your CRM, responds instantly, and escalates complex issues to human agents. Designed for Qatar SMEs with on-site deployment available in Doha.

What is the AI Customer Agent?

An intelligent conversational AI that manages customer inquiries across all your digital channels — WhatsApp, Instagram, Facebook Messenger, and website chat. It understands context, speaks your brand's language, and hands off to humans when needed.

Process

How it works

A clear, structured process from discovery to optimization.

1

Channel Setup

We connect the AI agent to your WhatsApp Business, social media accounts, and website chat widget.

2

Knowledge Import

We train the agent on your products, services, FAQs, and brand voice using your existing content.

3

CRM Integration

Connect with your CRM to pull customer data, log conversations, and create tickets automatically.

4

Launch & Learn

Go live with human oversight. The AI improves with every conversation, handling more queries autonomously over time.

Capabilities

What you get

🌐

Multi-Channel

One AI agent across WhatsApp, Instagram, Facebook, website chat, and email.

🗣️

Bilingual

Fluent in Arabic and English with automatic language detection and response.

🧠

Intent Recognition

Understands customer intent, sentiment, and urgency to route conversations appropriately.

🔗

CRM Integration

Native integration with popular CRMs — auto-log conversations, create leads, update tickets.

👤

Human Handoff

Seamless escalation to human agents for complex issues with full conversation context.

📈

Analytics Dashboard

Track response times, resolution rates, customer satisfaction, and agent performance.

Results

What to expect

85%
Queries automated
<3s
Average response time
60%
Cost reduction
24/7
Availability
Industries

Use cases in Qatar

Restaurant

Handle reservation queries, menu questions, delivery status, and complaint resolution across WhatsApp and Instagram.

Coffee Shop

Answer loyalty program questions, process pre-orders via chat, and manage catering inquiries automatically.

Salon

Book appointments, answer pricing queries, send appointment reminders, and manage rescheduling via WhatsApp.

Rent-a-Car

Process booking inquiries, answer availability questions, handle pickup/dropoff coordination, and manage customer feedback.

Deployment

Implementation in Qatar

We deploy the AI Customer Agent in 5–7 business days. Starting with an on-site assessment at your Qatar location, we configure channels, import your knowledge base, and run a supervised pilot before full launch. Your team gets training on the dashboard and escalation workflows.

FAQ

Frequently asked questions

WhatsApp Business, Instagram DMs, Facebook Messenger, website chat widget, and email. We can add custom channels on request.
Yes, fully. The AI detects language automatically and responds in Arabic or English based on the customer's preference.
It seamlessly hands off to a human agent with full conversation context, so the customer never has to repeat themselves.
Yes. We import your product catalog, FAQs, and service details to create a custom knowledge base for your AI agent.
Typically 5–7 business days from kickoff to live deployment, including on-site setup in Qatar.
Yes, we support integration with popular CRMs and can build custom integrations for your specific tools.
The AI identifies itself as a virtual assistant but communicates in your brand's voice. Customers can always request a human agent.
The AI learns from every conversation, expanding its knowledge base and improving response accuracy continuously.
No hard limit. The AI scales to handle thousands of simultaneous conversations without degradation.
All conversations are encrypted, stored securely, and comply with Qatar's data protection requirements.

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Ready to automate your success?

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