Privacy Policy

MeandRobo Artificial Intelligence Solutions (“MeandRobo”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit meandrobo.com.qa, request a consultation, use our contact forms, or interact with our AI chatbot.

Contact:
Email: info@meandrobo.com.qa
Location: Doha, Qatar

1. Information We Collect

We may collect the following categories of information:

A) Information you provide

  • Name, company name, job title (if provided)
  • Email address
  • Phone number (including Qatar phone validation where applicable)
  • Inquiry details and messages submitted via contact forms or WhatsApp
  • Any information you voluntarily share during a call or consultation request

B) Chatbot interactions

When you use the MeandRobo website chatbot, we may collect:

  • Email address and phone number (to qualify and follow up on leads)
  • Your messages and chatbot responses (chat transcript)
  • Page context (which page you were browsing when you started the chat)
  • Technical details for fraud prevention and security (e.g., timestamp, browser/device info)
Important: Please do not share confidential financial data, passwords, bank details, or other highly sensitive information in the chatbot.

C) Automatic data collection

When you browse our website, we may automatically collect:

  • IP address and approximate location (derived from IP)
  • Browser and device type
  • Pages visited and interaction data (analytics)
  • Referrer URLs and basic traffic attribution

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our AI-based business solutions and website experience
  • Respond to inquiries and provide consultations
  • Qualify leads and route consultation requests to our team
  • Improve chatbot performance using approved FAQ content and service information
  • Maintain security, detect fraud, and prevent abuse
  • Comply with legal obligations and enforce our Terms

3. Legal Basis for Processing

Where applicable, we process information based on:

  • Your consent (e.g., when you submit a form or chat)
  • Our legitimate interests (e.g., responding to business inquiries, improving services, site security)
  • Contractual necessity (when delivering services under an agreement)
  • Legal obligations (where required)

4. Sharing and Disclosure

We do not sell your personal data.

We may share data with:

  • Service providers that support hosting, analytics, communications, and IT operations
  • AI and cloud infrastructure providers needed to operate the site and chatbot (limited to what is required)
  • Legal authorities if required by law, regulation, or to protect rights and security

5. Data Storage and International Transfers

Our website and systems may use cloud services. As a result, your data may be processed in locations outside Qatar depending on service provider infrastructure. We apply reasonable safeguards to protect information.

6. Data Retention

We retain personal data only as long as reasonably necessary for:

  • Business communication and consultation follow-up
  • Service delivery and documentation
  • Security, legal compliance, dispute resolution, and enforcement

You may request deletion (subject to legal requirements).

7. Your Rights and Choices

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information (subject to lawful exceptions)
  • Restriction or objection to certain processing
  • Withdrawal of consent (where processing relies on consent)

Requests: info@meandrobo.com.qa

8. Cookies and Analytics

We may use cookies and similar technologies for site functionality and analytics. You can manage cookies through browser settings. Disabling cookies may limit certain site features.

9. Security

We implement reasonable technical and organizational safeguards. No system is fully secure; we cannot guarantee absolute security.

10. Children’s Privacy

Our services are designed for businesses and professional users. We do not knowingly collect data from children.

11. Third-Party Links

Our website may link to third-party platforms (e.g., WhatsApp). We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page.

13. Contact Us

MeandRobo Artificial Intelligence Solutions
Doha, Qatar
Email: info@meandrobo.com.qa